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Information We Collect

• Contact information you submit (name, email, phone number) and the contents of your message or form submission.

• Your SMS opt-in status and related messaging preferences.

• Basic usage data from our website (pages visited, form submissions, device/browser).

How We Use Information

• To respond to inquiries, schedule visits, enroll students, and provide services.

• To send you SMS/text messages and emails about enrollment, reminders, and program updates—only if you have opted in.

• To improve our programs, website, and communications.

SMS/Text Messaging

• By opting in, you agree to receive text messages from South Bay Career Academy.

• Message frequency may vary. Message and data rates may apply.

• You can opt out at any time by replying STOP. Reply HELP for help or contact us at manny@southbayhope.com or (562) 714-0597.

Data Sharing

• We do not sell your personal information.

• No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information

will not be shared with any third parties.

Security & Retention

• We use reasonable safeguards to protect your information.

• We retain information only as long as necessary for the purposes above or as required by law.

Your Choices

• You may request access, correction, or deletion of your personal information by contacting us.

Changes to This Policy

• We may update this policy from time to time. The “Effective date” will show the latest version.

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1491 E 28th St, Signal Hill, CA 90755